Customer Service

Visit the Order Tracking page and enter your email address and password to check the status of your order. Tracking information is available from UPS 24 hours after your order ships. Orders for "Availability: Yes" items placed before noon Eastern Standard Time will ship the same day if your payment has been verified. Orders placed after noon Eastern Standard Time will ship the following business day, Monday through Friday. Incomplete or incorrect information may result in processing delays. Orders for "Availability: Available in 2-3 Days" items placed before noon Eastern Standard Time will ship in 2-noon if your payment has been verified. There is no Saturday or Sunday delivery.