Canceling/Changing an Order

You can cancel an order anytime during Checkout by clicking "Cancel."

You can also cancel an order after you've completed it, provided that we have not already finished processing the order for shipment.* To cancel after your order is completed, call Customer Service at 1-800-755-6922 from 8 AM to 5 PM (EST), Monday through Friday.

To request cancellation of backordered items, please click here. In the request, please provide your Order ID and the part number(s) to be cancelled. If we are unable to cancel your order, you will be notified via email within two business days.

*We will do our best to act on your request to cancel orders after you have placed them. However orders for in-stock items are sent to our warehouse for shipping immediately after you place the order, therefore, in-stock items cannot be cancelled.

If we are unable to cancel your order before it has been processed, be assured that you can return any unwanted items to us after you receive them. For more information, visit our return policy page.